A WordPress team on call, month after month.
Proactive maintenance, security, performance and a steady roadmap of improvements — from people who know your site as well as you do.
Why it matters
Keep improving, not just keeping the lights on
Our retainers combine the boring-but-vital work — updates, backups, monitoring — with planned improvement time, so your site gets better every month instead of slowly ageing.
Protected
Tested core and plugin updates, backups and vulnerability monitoring.
Always improving
Reserved hours each month for features, UX and performance work.
Real people
A named team, a shared channel and clear response times.
Overview
WordPress maintenance that goes beyond updates
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The challenge
WordPress core is very secure, but the ecosystem around it moves fast. Patchstack recorded 11,334 new vulnerabilities in WordPress plugins and themes during 2025, and 46% weren’t fixed in time for public disclosure. A site that gets updated “when someone remembers” is a site waiting for an incident.
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Our approach
Our retainers handle that risk systematically. Updates are tested on staging with visual regression checks before they reach production, backups run daily and are restored on a schedule to prove they work, and uptime, malware and vulnerability alerts go to engineers who already know your codebase. If a fix can’t wait, it doesn’t wait for next month’s plan.
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What you get
The rest of your hours go into making the site better — new landing-page patterns, faster templates, accessibility fixes, integrations and editor training. Each month you get a plain-English report covering what we shipped, what we found and what we recommend next.
Is this you?
A good fit if…
Recognise two or more of these? A 30-minute call is usually enough to map the next step.
Talk to an engineer- Your site generates leads or revenue and downtime is costly
- You don’t have an in-house WordPress developer
- Your backlog of small improvements never gets prioritised
- You inherited a site and aren’t sure what’s under the hood
What’s included
Everything you need, under one roof
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Updates & backups
Staged updates with visual regression checks and daily backups.
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Security monitoring
Malware scanning, hardening and incident response.
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Performance care
Core Web Vitals tracking and continuous optimisation.
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Feature development
New templates, blocks and integrations as you grow.
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Editor support
How-to help, training sessions and documentation.
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Reporting
Monthly reports on work done, uptime and site health.
How we work
A clear process, start to finish
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Onboard
Access, audit and a baseline of your site’s health.
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Stabilise
Fix urgent issues and set up monitoring and backups.
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Plan
Agree a rolling roadmap and monthly priorities together.
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Improve
Ship improvements every month and report on the results.
Industries
Trusted across industries
Every sector has its own constraints. Here is how this service adapts to yours.
By the numbers
Why it’s worth getting right
- 11,334new WordPress ecosystem vulnerabilities in 2025Patchstack, State of WordPress Security in 2026
- 46%weren’t fixed in time for public disclosurePatchstack, State of WordPress Security in 2026
- 5 hrsweighted median time to first exploitPatchstack, State of WordPress Security in 2026
Ways to work together
Engagements that fit how you work
Start with a project, keep us on retainer, or add our engineers to your team — most clients combine all three over time.
FAQ
Questions, answered
What if we need more hours in a busy month?
Retainers flex. Extra hours can be added at the same rate, and quieter months can bank time for larger projects.
Do you support sites you did not build?
Yes. We start with an audit so we understand the codebase and any risks before taking over.
Is there a minimum term?
Retainers run month to month after an initial three-month period.
Which hosts do you work with?
Any reputable host — managed WordPress platforms, cloud providers or your own infrastructure.
What’s the difference between hosting support and a retainer?
Hosts keep servers running. We look after everything on top — your theme, plugins, content, performance and roadmap — and work directly with your host when an issue spans both.
How fast do you respond to urgent issues?
Response times are agreed in your retainer. Critical incidents such as downtime or a security breach are picked up first, ahead of all planned work.
Let’s talk
Ready to talk retainers?
Tell us where you are and where you want to be. We’ll come back with honest advice and clear next steps — no sales script.