Refund Policy

United Theme refund policy envisages a money-back guarantee in case of the following situations:

  • item is “not as described”
  • item doesn’t work the way it should
  • item has a security vulnerability
  • item support is promised but not provided in more than 5 work days

Cases that are not eligible for a refund:

  • the buyer doesn’t want it after they’ve downloaded it;
  • the item did not meet their expectations;
  • they simply changed their mind.

In order to request a refund, please contact us at sales[@], indicating the product and the license key.